TELEPHONE ANSWERING:

How many calls have gone unanswered because you weren't there to answer the phone? And just when was the last time you went on a real vacation -- without your phone?  Who can you trust to answer your phone the way you would?  Nancy Varallo and her staff.

When we answer your phones, your clients won't know you have an answering service.  How does it work?  You will be assigned a dedicated phone line answered with your firm's name.  We'll ask how you want us to answer your calls, take messages, and get them delivered to you. Taking an all-day deposition?  We've got you covered.  Doctor's appointment running late?  Stay calm.  We've got the phones.  We can schedule, confirm, and assign your jobs.  Climbing Kilimanjaro?  Not to worry.  We can also check your email and other voicemail lines - once in a while or every day.

Professional telephone answering.  Court Reporting Management Services.  Nancy Varallo.  Why wait?

INVOICING AND COLLECTIONS:

Outsourcing your administrative tasks is the best way to keep you in front of your clients.  Let us process the paperwork and keep track of what is paid and what is not.  Our staff is trained not only in invoicing and collections, but also in reporting firm/law firm relations.  We know who controls the money and how to speak to them, how often to follow up and, most importantly, how to keep the relationship from being hurt due to unpaid or slow paid bills.

We can do your invoicing.  We can do follow-up collection on slow pays.  Or we can do both.  When we do invoicing for you, you will get copies of all invoices and a Reporter Pay statement every two weeks.  No more figuring out what you owe your reporters.  And, if you prefer, we can cut their checks as well.  We follow through, often and regularly, when collecting your past-dues, and we get results.  Save the high cost of a traditional collection agency.  We do not charge a percentage of your invoice.

Invoicing and collections.  Court Reporting Management Services.  Nancy Varallo.  Why wait?

PRINTING AND PRODUCTION:

One of our most popular services is the production of transcripts.  High-end printers and scanners are expensive.  Let us print your transcripts and scan your exhibits.  Save the high costs and create more time in your day.  Join our other production clients and be amazed at how much time you have to focus on professional growth, to manage other aspects of your business, to improve the quality of your personal life.

Contact us and learn just how easy it is to hand over something that used to be so time consuming.  How does it work?  Simply email your transcript to us and tell us who gets what.  We print, bind, and mail your transcripts - FAST!  We can convert your files to PDF or other format and email them to your clients.  We can scan or copy exhibits.  And when we're done, we can provide you with document storage services.

Do what you do best, and work your business while we do the busy work.  Use that time to see your clients -- or take some well-deserved time off.

Printing and production.  Court Reporting Management Services.  Nancy Varallo.  Why wait?

COMPREHENSIVE MANAGEMENT:

Court Reporting Management Services offers a comprehensive management arrangement where we do it all for you.  Your phones ring in our office, and we take care of your calendar, reporter assignments, invoicing, collections, and reporter pay.  The checks from your clients can go to you or come through us, as you prefer.

Thinking of downsizing your office?  Thinking of semi-retirement?  Thinking you should be out reporting more? Think comprehensive management. Think "freedom" from the details.  Think Court Reporting Management Services.

Comprehensive management.  Court Reporting Management Services.  Nancy Varallo.  Why wait?

PROFESSIONAL DEVELOPMENT:

Nancy Varallo changes the way you think about how you do your job and about how your run your business.  As a Registered Diplomate Reporter and a Fellow of the Academy of Professional Reporters, Nancy has the background and experience to help you form a plan for success.  Whether you want to take your agency to the next level professionally, or whether you want to pass a test or clean up your notes, she'll get you started, keep you motivated, and mentor you along your path.

Ask Nancy for a one-on-one professional coaching session, or invite her to your office to motivate your reporters. And earn CEU's while you're at it.   Nancy is an approved seminar instructor with the National Court Reporters Association.  Be sure to check out our other company, The Varallo Institute, to see a listing of upcoming seminars.  The Varallo Institute is committed to the pursuit of excellence by providing educational opportunities for all members of the court reporting community.

Build the skills necessary for success.  Nurture your passion for court reporting .   Nancy Varallo. Why wait?